Privacy Policy

Last Updated: July 2026

1. Introduction

Rentonn.in ("we," "us," or "our") is dedicated to protecting your personal privacy. This Privacy Policy outlines the types of information we collect from you, how we process and safeguard that information, and your choices regarding our data practices. This policy applies to all operations conducted through our website and partner hub locations in Kolkata, West Bengal.

2. Information We Collect

To facilitate secure and reliable vehicle rentals, we collect the following categories of information:

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  Contact Information: Your full name, mobile phone number, and optional email address.
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  Identity & Verification Details (KYC): To comply with transport regulations, we require images and details of your Aadhaar card and valid Indian Driving License.
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  Billing and Transaction History: Records of your booking choices, pricing tiers, payment status, and security deposits. All monetary transactions are processed securely via our payments partner, Razorpay. We do not store complete credit card or UPI credentials on our servers.
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  Device & Usage Data: Browser information, IP address, and cookie identifiers collected during website navigation to help maintain security and enhance user experience.

3. How We Use Your Information

Your information is processed strictly for the following purposes:

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  Identity Verification: Performing instant digital KYC checks to confirm your driving eligibility and prevent unauthorized vehicle use.
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  Booking Management: Facilitating vehicle reservations, processing rental security deposits, managing returns, and coordinating with hub dealers.
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  Transactional Notifications: Sending booking confirmations, invoice alerts, and policy updates via email or SMS.
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  Marketing & Newsletter: Delivering newsletters, ride guides, and promotional offers. You can unsubscribe from these at any time via the unsubscribe links in our emails or our website's unsubscribe page.

4. Data Storage & Security

We implement robust physical, technical, and administrative security protocols. All uploads, including Driving License and Aadhaar images, are encrypted in transit using SSL/TLS and stored on secure cloud servers hosted in India. We restrict access to personal data to authorized personnel who require it to administer bookings and verify identities.

5. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We share data only with trusted service providers necessary to operate our platform, including:

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  Payment processors (Razorpay) to secure transaction routing.
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  Authorized government agencies or law enforcement authorities if required by applicable transport laws or in connection with theft or traffic violations.

6. Your Rights

You have the right to request access to the personal data we hold about you, request corrections to out-of-date information, or request the deletion of your account history once all outstanding rental bookings and invoices are fully settled.

7. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your data rights, please contact our support team: